Privacy Policy

References to "our", "us", "we" within this Privacy Notice are to Fireverse Ventures Limited and its group companies, as applicable.

This Privacy Notice governs the collection and use of personal information by us in connection with your use of FIREVERSE.

We are committed to protecting your privacy and ensuring the highest level of security for your personal information. This Privacy Notice explains the types of personal information we collect; how we use that information; who we share it with; how we protect that information; and your legal rights. We are committed to abiding by this Privacy Notice, as well as the requirements of applicable laws, in the operation of our business.

Please read the following carefully as it explains our views and practices regarding your personal information, and how it is handled.

For the purpose of applicable data protection laws, the data controller is Fireverse Ventures Limited.

From the table of Contents below, please select to skip directly to the different sections of this Privacy Notice to understand our practices and your rights with respect to your information:

HOW WE COLLECT INFORMATION

INFORMATION COVERED BY THIS PRIVACY NOTICE

This Privacy Notice covers all personal information collected and used by us. In this Privacy Notice, "personal data" or "personal information" means information that (either on its own or in combination with other information held by us) enables you to be identified as an individual or recognised directly or indirectly. This may include your name, email address, phone number, where you are based or purchasing our products or services from, credit card number, details of the preferences you express to us, and technical information from the devices you use to access FIREVERSE.

INFORMATION YOU PROVIDE TO US

We (and our service providers) may collect personal information (such as your name and email address, telephone number, n and preferences) from you when you:

Using products or services from us;

submit any information through the FIREVERSE application;

create an account with us, or otherwise sign up for a service;

communicate with us via third-party social media websites;

authorise us to access media stored on your device;

scan a QR code using your camera indicating the type of content you would like to access;

contact us, correspond with us, or otherwise provide information to us.

In some cases, you may provide personal information to us about another person. In such cases, you confirm that you have the authorisation of such person to provide us with this information.

When you create a FIREVERSE account for the first time with an email address that you have previously provided to us in another circumstance (e.g., when signing up for our emails or for a FIREVERSE account), we may recognise that email address and, once you have completed the online account set-up process, you may be able to see some of your personal information already included in your new online account. This is happening because we have recognised your email address and, for your convenience, have added your information to your online account. You can always change this information by signing into your online account.

In certain cases, it is mandatory for you to provide your personal information, for example your email address when creating an account. In other cases, you can choose whether to provide your personal information, but if you do not provide it (for example access to media stored on your device), you may miss out on a more personalised experience.

WITH WHOM DO WE SHARE PERSONAL INFORMATION

The Fireverse group operates around the world. Your personal information are intended for Fireverse's use, and may be shared with third parties, which may be located in jurisdiction(s) outside of where you are primarily located, in certain circumstances.

Fireverse may, from time to time, contain links to and from the websites or applications of our partners, or affiliates. If you follow a link to any of these websites or applications, please note that these websites have their own privacy notices and that we have no control over how they may use your personal information. You should check the privacy notices of third party applications and websites before you submit any personal information to them.

We may share your personal information with the following third party organisations:

Fireverse Ventures Limited. We may share your personal information among our group of companies, including our subsidiaries, in order to administer our services and products, including Fireverse provide you with customer support, understand your preferences and conduct the other activities described in this Privacy Notice, including carrying out our obligations and enforcing our rights under ourUser Terms.

Our service providers.We use other companies or contractors ("Service Providers") to perform services on our behalf or to assist us with the provision of the Fireverse services to you. We may share personal information with the following categories of Service Providers:

Infrastructure and IT service providers;

Marketing, advertising, advertising analytics and communications agencies and providers, to help personalise and optimise the Service;

Payment processors for the purposes of processing payment and to process and limit fraud in connection with your payment method;

cloud service providers, for the purpose of providing us with platform, cloud storage, video and audio transcoding and streaming services in order to support the Service;

communication service providers who send SMSs on our behalf, translation service providers, service providers to help speed up content delivery to you in your region using acceleration points and content delivery networks, and service providers that provide location and mapping data; and

external auditors.

In the course of providing such services, these Service Providers may have access to your personal information. However, we will only provide our Service Providers with the information that is necessary for them to perform the services they provide to us. All Service Providers are prohibited from retaining, using, or disclosing your personal information for any purpose other than to perform the services they provide to us. We will always use our best efforts to ensure that all the Service Providers we work with will keep your personal information secure.

Our strategic partners.Our selected partner organisations may use your personal information. Such sharing of personal information is for the purposes of improving and providing our products and services to you and to enable the in-app advertisements you see to be more relevant to you.

Regulators, judicial authorities, law enforcement agencies, and other third parties permitted by law.In certain circumstances, we may be required to disclose or share your personal information in order to comply with a legal or regulatory obligation (for example, we may be required to disclose personal information to the police, regulators, government agencies or to judicial or administrative authorities pursuant to a valid legal process such as a subpoena, court order or search warrant). These disclosures may be made with or without your consent, and with or without notice to you. We may also disclose your personal information to third parties where disclosure is both legally permissible and necessary to protect or defend our rights, law enforcement, address issues relating to security or fraud, to enforce ourUser Terms(including investigation or any potential violation thereof) or protect the rights, safety or property of our users, you, a third party or those of the public as required or permitted by law (including exchanging information with other companies and organisations for the purposes of fraud protection and credit risk reduction).

Third parties connected with business transfers.We may transfer your personal information to third parties in connection with a reorganisation, restructuring, merger, acquisition or transfer of our business or where we acquire or form a joint venture with any other business, in which case we may disclose your data to any prospective buyer, new owner, or other third party involved in such change to our business, or where will sell or transfer any of our assets, in which case the information we hold about you may be sold as part of those assets and may be transferred to any prospective buyer, new owner, or other third party involved in such sale or transfer provided that the receiving party agrees to treat your personal information in a manner consistent with this Privacy Notice.

WHERE WE STORE YOUR PERSONAL INFORMATION

The personal information that we collect from you may be transferred to, and stored at, a destination outside the jurisdiction in which you are primarily located. It may also be accessed and processed by staff operating outside your jurisdiction and who work for us or for one of our Service Providers.

We will take all steps reasonably necessary to ensure that your personal information is treated securely and in accordance with this Privacy Notice and applicable data protection laws by the party outside your jurisdiction receiving the personal information, so that your personal information is provided with an adequate level of protection.

YOUR CHOICES / YOUR PRIVACY RIGHTS

You have various rights in connection with our processing of your personal information as may be granted under the local law applicable in the jurisdiction where you reside.If you wish to exercise one or more of these rights as may be granted under your local law, please contact our Data Protection Officer with your request [e-mail], and include your name, email and postal address, as well as your specific request and any other information we may need in order to provide or otherwise process your request.

FOR HOW LONG DO WE KEEP YOUR PERSONAL INFORMATION

We will only retain your personal information for as long as it is necessary for the purpose for which that data was collected and to the extent permitted by applicable laws. When we no longer need to use your information, we will remove it from our systems and records and / or take steps to promptly anonymise it so that you can no longer be identified from it (unless we need to keep your information to comply with legal or regulatory obligations to which we are subject). If you delete your account, these videos will automatically be deleted and will not be available on the Fireverse app to be viewed and downloaded by other users.

You can request that we delete some or all of your information but we can only do so if: (a) we have no legal or regulatory obligation to retain it; or (b) we do not require it to provide a service that you would still like us to provide to you.

SECURITY

We have implemented technical and organisational security measures in an effort to safeguard personal information in our custody and control. Such measures we have implemented include, limiting access to personal information only to employees and authorised Service Providers who need to know such information for the purposes described in this Privacy Notice, as well as other technical, administrative and physical safeguards.

While we endeavour to always protect our systems, sites, operations and information against unauthorised access, use, modification and disclosure, due to the inherent nature of the Internet as an open global communications vehicle and other risk factors, we cannot guarantee that any information, during transmission or while stored on our systems, will be absolutely safe from intrusion by others, such as hackers.

To provide you with increased security, certain personal information stored in your online account is only accessible via your username and password. You are responsible for maintaining the confidentiality of your online account credentials, and we strongly recommend that you do not disclose your online account username or password to anyone. We will never ask you for your password in any unsolicited communication. Please notify us immediately (seeContact Ussection below) of any unauthorised use of your online account credentials or any other suspected breach of security.

CHANGES TO THIS PRIVACY NOTICE

This Privacy Notice is written in English and may be translated into other languages. In the event of any inconsistency between the English version and the translated version of this notice, the English version shall prevail.

We reserve the right to change our Privacy Notice from time to time. If we change our Privacy Notice we will notify you of these changes via the Fireverse website/app post the new Privacy Notice here.

CONTACT US

If you have any questions about this Privacy Notice, please contact us [e-mail].